top of page

TERMS AND CONDITIONS

At Raindrop Car Wash, we offer unlimited monthly car wash (Unlimited Drip Club) subscriptions that automatically renew each month. As a member of our Unlimited Drip Club, you can enjoy a daily car wash throughout the month. You can cancel your membership any time before your recharge date by informing us at least 7 business days in advance. You can manage your subscription by visiting any of our locations, using our online portal at Manage Membership, or contacting our Customer Service at customerservice@raindropcarwash.com.

If you sign up for any of our membership plans through our promotional offers, discounts, or specials, please note that there will be a mandatory full charge for the membership plan after the promotional period ends. It means that you won't be able to cancel your plan until the full charge has been applied. We request you to keep this in mind before signing up for any promotional offer.

 

Please note that we don't offer refunds for mid-month cancellations. Either you or Raindrop Car Wash can terminate the plan with notice. We will charge your credit or debit card on the enrollment date every month. If the charge fails, we will attempt to process it again.

 

In some circumstances, such as equipment issues, maintenance, upgrades, power outages, inclement weather, and other events, service availability may be affected, leading to location closures during holidays. We may terminate memberships if charges are declined in the credit card processing system. We reserve the right to modify or cancel Unlimited Drip Club plans at our discretion, with any rate changes posted at least 30 days in advance. 

 

To ensure safety, please follow our Vehicle Restrictions. We may terminate unlimited accounts for abuse and/or safety concerns, with or without notice. Promotional offers may occasionally arise, valid once per account, and re-enrolled accounts will be subject to regular rates.

 

By providing your mobile phone number and email address through our forms, you consent to Raindrop Car Wash contacting you for your membership management and important updates on services and promotions. You can opt out at any time by replying “STOP” to a text from us or clicking the “Unsubscribe” link in an email. 

Customer Support

For more information or general assistance, please use the 'Contact Us' button to reach us. Our response time is Monday to Friday from 9 am to 3 pm.

bottom of page